LL
Lesley L
1 reviews | Active since Apr 2026
17 Apr 2026, 16:12
I sent an email to the general info email and had no reply
I sent an email to the general info email and had no reply. Then sent it to Arcel who i had dealt with before. She responded immediately and answered my query. She is an asset to platinum Life.
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Replies (2)
Platinum Life's replyOfficial
17 Apr 2026, 16:23Receiving your feedback is always important to us and we want to ensure that each review is handled with the attention it deserves. Our team will provide a response as soon as possible.
Platinum Life Client Care Team
Platinum Life's reply17 Apr 2026, 16:23
Official
Receiving your feedback is always important to us and we want to ensure that each review is handled with the attention it deserves. Our team will provide a response as soon as possible.
Platinum Life Client Care Team
Platinum Life's replyOfficial
20 Apr 2026, 07:52Dear Lesley,
We value our policy holder’s feedback and would like to thank you for your excellent review of our services. Arcel is an exceptional consultant, and we are truly grateful to have her on our team. This will make her day!
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
We value our policy holder’s feedback and would like to thank you for your excellent review of our services. Arcel is an exceptional consultant, and we are truly grateful to have her on our team. This will make her day!
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply20 Apr 2026, 07:52
Official
Dear Lesley,
We value our policy holder’s feedback and would like to thank you for your excellent review of our services. Arcel is an exceptional consultant, and we are truly grateful to have her on our team. This will make her day!
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
We value our policy holder’s feedback and would like to thank you for your excellent review of our services. Arcel is an exceptional consultant, and we are truly grateful to have her on our team. This will make her day!
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor