JB
Janine B
1 reviews | Active since Jun 2018
20 Aug 2024, 11:54
I sent an email to Platinum Life's customer care requesting my surname be changed and to ask about beneficiaries on the policy
I sent an email to Platinum Life's customer care requesting my surname be changed and to ask about beneficiaries on the policy. I received a response within 24 hours and had my query resolved by Carla Van Zyl. Platinum Life are always so helpful and friendly, dealing with them is a pleasant experience.
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Platinum Life's replyOfficial
20 Aug 2024, 11:59Dear Janine,
Thank you so much for reaching out to our team and giving them a chance to assist with the needed amendments. We try to always help in a quick and efficient manner and this has really made our day!
May we always keep a smile on your face
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you so much for reaching out to our team and giving them a chance to assist with the needed amendments. We try to always help in a quick and efficient manner and this has really made our day!
May we always keep a smile on your face
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply20 Aug 2024, 11:59
Official
Dear Janine,
Thank you so much for reaching out to our team and giving them a chance to assist with the needed amendments. We try to always help in a quick and efficient manner and this has really made our day!
May we always keep a smile on your face
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you so much for reaching out to our team and giving them a chance to assist with the needed amendments. We try to always help in a quick and efficient manner and this has really made our day!
May we always keep a smile on your face
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor