EW
Edeon W

1 reviews | Active since Jun 2020

07 Sept 2026, 15:58

I sent an email to change my debit order and expected to be stonewalled, but Lee-Anne got back to me in record time

I sent an email to change my debit order and expected to be stonewalled, but Lee-Anne got back to me in record time. Not only did she make the change immediately but explained the impact on my benefits in writing to make sure I made an informed decision.

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Replies (1)
Platinum Life
Platinum Life's reply07 Sept 2026, 16:25
Official
Dear Edeon, 

We are pleased to hear that Lee-Anne left a lasting impression with you! Our consultants always take the extra mile to meet our policy holders’ expectations, and we are so grateful for your feedback 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor