MSJs
Mrs Sharon Jacobs sharonjacobs

1 reviews | Active since May 2024

14 May 2024, 17:52

I sent an email more than a month ago regarding premiums that was still deducted for my now 20year daughter that was supposed to be stopped when she turned 18years old

I sent an email more than a month ago regarding premiums that was still deducted for my now 20year daughter that was supposed to be stopped when she turned 18years old. I am unavailable on my phone during the day so I requested to be contacted by email,long story short the agent assisted me in less than 5days -minus the weekend. Thank you platinum life

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Replies (1)
Platinum Life
Platinum Life's reply15 May 2024, 06:39
Official
Dear Sharon, 

Thank you for your beautiful compliment! We couldn’t have done it with you and appreciate your communication. We take extreme pride in making our clients happy. 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor