MM
Marcell M
1 reviews | Active since Apr 2024
16 Apr 2024, 14:17
I requested my policy documents and waited 2-3 days to receive and had to call again to receive assistance
I requested my policy documents and waited 2-3 days to receive and had to call again to receive assistance. I would like to extend my appreciation for getting assistance with this matter to Zanele Zulu
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Replies (1)
Platinum Life's replyOfficial
16 Apr 2024, 14:47Dear Marcell,
I am sorry that you had to follow up again in order to receive your policy documentation. Thanks for giving Zanele a chance to assist and ensure that this is sorted out
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I am sorry that you had to follow up again in order to receive your policy documentation. Thanks for giving Zanele a chance to assist and ensure that this is sorted out
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply16 Apr 2024, 14:47
Official
Dear Marcell,
I am sorry that you had to follow up again in order to receive your policy documentation. Thanks for giving Zanele a chance to assist and ensure that this is sorted out
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I am sorry that you had to follow up again in order to receive your policy documentation. Thanks for giving Zanele a chance to assist and ensure that this is sorted out
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor