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Nicolette N

1 reviews | Active since May 2026

14 May 2026, 09:24

I requested a reduction in premium due to financial circumstances

I requested a reduction in premium due to financial circumstances. Matter was dealt with with compassion and understanding.

0
Replies (2)
Platinum Life
Platinum Life's reply14 May 2026, 09:48
Official
Receiving your feedback is always important to us and we want to ensure that each review is handled with the attention it deserves. Our team will provide a response as soon as possible. Platinum Life Client Care Team
Platinum Life
Platinum Life's reply14 May 2026, 12:22
Official
Dear Nicolette, 

Thank you so much for your kind words. We truly believe in supporting our policy holders, especially when times are tough—it’s part of our commitment to building lasting relationships. 

Kind Regards 

Simone Venter
Client Relationship Specialist & Client Care Supervisor