DT
Deidre T

1 reviews | Active since Jan 2025

28 Jan 2025, 09:43

I reqeusted my cover be cancelled

I reqeusted my cover be cancelled. Yolandi phoned me back with a calm and friendly deminer. She kindly explained to me the risks of not being covered as I do have a family history of cancer related deaths as pancreatic/overian and breast. As well as lukemia. After listening to her explain i decided to keep the cover and simply move the Debit order date. Thank you Yolandi

0
Replies (1)
Platinum Life
Platinum Life's reply28 Jan 2025, 10:29
Official
Dear Deidre, 

Thank you for taking the time to express your happiness and delight with our services! We set high standards of professionalism and delivering world class services, and it is wonderful news that our consultant has achieved this 

Thanks for trusting us to keep you covered 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor