RR
RiaanJacobs R
1 reviews | Active since Jun 2025
16 Oct 2025, 15:07
I recently ran into difficulty with my policy after being diagnosed with cancer and had to change my policy based on my needs
I recently ran into difficulty with my policy after being diagnosed with cancer and had to change my policy based on my needs. That associate phoned and was very sympathetic towards me and was silent for some time showing me the impact of the news. That alone showed that I am not just a client or a statistic.
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Platinum Life's replyOfficial
16 Oct 2025, 16:13Dear Riaan,
Thank you for sharing your experience with us. We’re truly moved by your words and so glad that our consultant could provide compassion and understanding during such a difficult time. You’re far more than just a policy holder to us, we deeply value the trust you’ve placed in Platinum Life.
Kind Regards
Thank you for sharing your experience with us. We’re truly moved by your words and so glad that our consultant could provide compassion and understanding during such a difficult time. You’re far more than just a policy holder to us, we deeply value the trust you’ve placed in Platinum Life.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply16 Oct 2025, 16:13
Official
Dear Riaan,
Thank you for sharing your experience with us. We’re truly moved by your words and so glad that our consultant could provide compassion and understanding during such a difficult time. You’re far more than just a policy holder to us, we deeply value the trust you’ve placed in Platinum Life.
Kind Regards
Thank you for sharing your experience with us. We’re truly moved by your words and so glad that our consultant could provide compassion and understanding during such a difficult time. You’re far more than just a policy holder to us, we deeply value the trust you’ve placed in Platinum Life.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor