JJ
Jenitha J

1 reviews | Active since Nov 2024

12 Nov 2024, 21:21

I recently had the pleasure of dealing with Zintle from Platinum Life, and I must say, her customer service was exceptional

I recently had the pleasure of dealing with Zintle from Platinum Life, and I must say, her customer service was exceptional. Initially, I was considering canceling my policy due to affordability concerns. However, instead of just letting me go, Zintle took the time to understand my situation and offered an alternative plan that fit my budget. Her willingness to find a solution that worked for me showed genuine care and dedication. It's rare to come across such attentive service these days. Thank you, Zintle, for making the process so smooth and accommodating!

0
Replies (1)
Platinum Life
Platinum Life's reply13 Nov 2024, 08:32
Official
Dear Jenitha, 

Thanks for letting us know how efficient Zintle was when assisting you. We are thrilled to hear that she assisted you as nicely as she did and we will be sure to pass the positive feedback on to her  

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor