DVWH
Delphine Van Wyk Hensberg

1 reviews | Active since Aug 2021

21 May 2024, 09:06

I received phone call from consultant to increase cover and premium and even though I said could not afford it he went ahead

I received phone call from consultant to increase cover and premium and even though I said could not afford it he went ahead. Phoned platinum life and spoke to Zanele who immediately cancelled the increase and set premium back to what I was paying. Zanele was so helpful and understanding. Truly a pleasure to deal with.

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Replies (1)
Platinum Life
Platinum Life's reply21 May 2024, 09:28
Official
Dear Delphine, 

This is such a fantastic compliment and exactly the kind of feedback that we strive for! It’s so nice to hear that Zanele  is so enthusiastic about delivering awesome service and we are so happy to have her on our team. We’ll be sure to show her the recognition she deserves and we look forward to keeping you impressed for years to come!  

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor