LL
Lauren L
1 reviews | Active since Jul 2023
15 May 2026, 17:36
I received Excellent customer service from Onthatille, I needed to lower my monthly premium and she was very friendly and helpful and very efficient
I received Excellent customer service from Onthatille, I needed to lower my monthly premium and she was very friendly and helpful and very efficient. She is a true asset to her company.
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Replies (2)0
Replies (2)
Platinum Life's replyOfficial
15 May 2026, 17:46Receiving your feedback is always important to us and we want to ensure that each review is handled with the attention it deserves. Our team will provide a response as soon as possible.
Platinum Life Client Care Team
Platinum Life's reply15 May 2026, 17:46
Official
Receiving your feedback is always important to us and we want to ensure that each review is handled with the attention it deserves. Our team will provide a response as soon as possible.
Platinum Life Client Care Team
Platinum Life's replyOfficial
18 May 2026, 08:59Dear Lauren,
We always strive to ensure that our policyholders are assisted in the best possible way and receiving such fantastic feedback really puts a smile on our faces. I am so glad that Onthatile was able to help with your policy and provide the needed information and support.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
We always strive to ensure that our policyholders are assisted in the best possible way and receiving such fantastic feedback really puts a smile on our faces. I am so glad that Onthatile was able to help with your policy and provide the needed information and support.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply18 May 2026, 08:59
Official
Dear Lauren,
We always strive to ensure that our policyholders are assisted in the best possible way and receiving such fantastic feedback really puts a smile on our faces. I am so glad that Onthatile was able to help with your policy and provide the needed information and support.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
We always strive to ensure that our policyholders are assisted in the best possible way and receiving such fantastic feedback really puts a smile on our faces. I am so glad that Onthatile was able to help with your policy and provide the needed information and support.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor