I received an sms to say the upgraded policy they offered has been canceled but I misunderstood the message and just wanted clarity, but Platinum Life confirmed that my initial policy is still active

I received an sms to say the upgraded policy they offered has been canceled but I misunderstood the message and just wanted clarity, but Platinum Life confirmed that my initial policy is still active. The customer service representative was very friendly and explained the sms into detail. I am happy with the service and their promptness