KK
Karl K
1 reviews | Active since Jun 2023
02 Jun 2023, 11:19
I received a R1000 voucher for having provided contacts to Vicus
I received a R1000 voucher for having provided contacts to Vicus. Then I hit a snag when I noticed that the voucher had expired. Since I had no other option but to contact Platnum Life directly on the website, I sent an email for assistance. Roxanne contacted me for assistance and help me with each step of the way to finally being able to place a gift selection which Roxanne has now placed on order and delivery for me. I would like to thank Roxanne personally for her assistance especially when Platinum life never negated from their commitment to provide me the full value of the gift voucher and more. Thank you Roxanne and Platinum Life for this gift. I can now get my new glasses with ease.
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Replies (1)Platinum Life's replyOfficial
02 Jun 2023, 11:37Dear Karl,
Thank you so much for reaching out to our team and giving Roxanne the chance to asisst. I am so glad that she was able to address your query and provide the needed solutions.
May we always keep you smiling and please do not hesitate to contact us if there is anything we can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you so much for reaching out to our team and giving Roxanne the chance to asisst. I am so glad that she was able to address your query and provide the needed solutions.
May we always keep you smiling and please do not hesitate to contact us if there is anything we can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply02 Jun 2023, 11:37
Official
Dear Karl,
Thank you so much for reaching out to our team and giving Roxanne the chance to asisst. I am so glad that she was able to address your query and provide the needed solutions.
May we always keep you smiling and please do not hesitate to contact us if there is anything we can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you so much for reaching out to our team and giving Roxanne the chance to asisst. I am so glad that she was able to address your query and provide the needed solutions.
May we always keep you smiling and please do not hesitate to contact us if there is anything we can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
