I received a follow-up call whilst I was in a difficult financial situation and we had an open conversation about the situation

Item: Platinum Life
Rating: 5
Author: Jenners K

I received a follow-up call whilst I was in a difficult financial situation and we had an open conversation about the situation. It's resolved with me fully understanding and I'm satisfied with the assistance.

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Replies (2)

Platinum Life's replyOfficial

04 Sept 2026, 17:41

Receiving your feedback is always important to us and we want to ensure that each review is handled with the attention it deserves. Our team will provide a response as soon as possible. Platinum Life Client Care Team

Platinum Life's reply04 Sept 2026, 17:41

Official

Platinum Life's replyOfficial

07 Sept 2026, 09:06

Dear Jenners,

Thank you for your beautiful compliment! We couldn’t have done it with you and appreciate your communication. We take extreme pride in making our policy holders happy.
Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor

Platinum Life's reply07 Sept 2026, 09:06

Official