RM
Refiloe M

1 reviews | Active since Sept 2023

26 Sept 2023, 09:22

I received a call from Zinhle as I had sent an email to cancel my policy, however I ended not canceling my policy as Zinhle was soo kind enough to convince me not to, as she rather recommend another plan with a lesser amount and that would not only benefi

I received a call from Zinhle as I had sent an email to cancel my policy, however I ended not canceling my policy as Zinhle was soo kind enough to convince me not to, as she rather recommend another plan with a lesser amount and that would not only benefit me but my children too. She was so professional and she knows her products knowledge very well.

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Replies (1)
Platinum Life
Platinum Life's reply26 Sept 2023, 09:38
Official
Dear Refiloe, 

What awesome feedback for Zinhle! Thanks for giving her a chance to show you just how much we value you as our policy holder and thanks for deciding to stay happily insured with us.  

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor