Mm
Marlenke marlenke.scholtz
1 reviews | Active since Jan 2026
14 Jan 2026, 16:34
I phoned the call centre to change my banking details
I phoned the call centre to change my banking details. I was almost immediately assisted and Samantha was very helpful and friendly over the phone. Only took me a couple of minutes. No waiting, no frustration. Great experience!
Helpful (0)
Replies (2)0
Replies (2)
Platinum Life's replyOfficial
14 Jan 2026, 16:45Receiving your feedback is always important to us and we want to ensure that each review is handled with the attention it deserves. Our team will provide a response as soon as possible.
Platinum Life Client Care Team
Platinum Life's reply14 Jan 2026, 16:45
Official
Receiving your feedback is always important to us and we want to ensure that each review is handled with the attention it deserves. Our team will provide a response as soon as possible.
Platinum Life Client Care Team
Platinum Life's replyOfficial
15 Jan 2026, 07:40Dear Marlenke,
Thank you so much for taking the time to leave us this wonderful review. At Platinum Life, we always want to make sure that any interaction with us is fast and efficient and I am so glad that our team was able to assist you in this way with your bank details change.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you so much for taking the time to leave us this wonderful review. At Platinum Life, we always want to make sure that any interaction with us is fast and efficient and I am so glad that our team was able to assist you in this way with your bank details change.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply15 Jan 2026, 07:40
Official
Dear Marlenke,
Thank you so much for taking the time to leave us this wonderful review. At Platinum Life, we always want to make sure that any interaction with us is fast and efficient and I am so glad that our team was able to assist you in this way with your bank details change.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you so much for taking the time to leave us this wonderful review. At Platinum Life, we always want to make sure that any interaction with us is fast and efficient and I am so glad that our team was able to assist you in this way with your bank details change.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor