C
Cecilia
1 reviews | Active since Feb 2026
20 Feb 2026, 15:39
I phoned 2 days befo...
I phoned 2 days before my debit order will go off, to lower my premium, and it was done in time for month end.
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Replies (2)
Platinum Life's replyOfficial
20 Feb 2026, 15:47Receiving your feedback is always important to us and we want to ensure that each review is handled with the attention it deserves. Our team will provide a response as soon as possible.
Platinum Life Client Care Team
Platinum Life's reply20 Feb 2026, 15:47
Official
Receiving your feedback is always important to us and we want to ensure that each review is handled with the attention it deserves. Our team will provide a response as soon as possible.
Platinum Life Client Care Team
Platinum Life's replyOfficial
23 Feb 2026, 07:34Dear Cecilia,
Thank you for reaching out to our team and allowing them to assist with your policy. I am so glad we were able to make the needed changes in time
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you for reaching out to our team and allowing them to assist with your policy. I am so glad we were able to make the needed changes in time
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply23 Feb 2026, 07:34
Official
Dear Cecilia,
Thank you for reaching out to our team and allowing them to assist with your policy. I am so glad we were able to make the needed changes in time
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you for reaching out to our team and allowing them to assist with your policy. I am so glad we were able to make the needed changes in time
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor