NM
Nicola M

1 reviews | Active since Jul 2021

06 Jun 2024, 09:12

I needed to cancel my policy as both my husband and I are not working, Roxy phoned me back and was able to assist me with lowering my premium until I was able to afford more cover

I needed to cancel my policy as both my husband and I are not working, Roxy phoned me back and was able to assist me with lowering my premium until I was able to afford more cover. So I still have the cancer cover, thanks Platinum life for understanding and making a plan in these trying times.

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Replies (1)
Platinum Life
Platinum Life's reply06 Jun 2024, 09:33
Official
Dear Nicola, 

This is such a fantastic compliment and exactly the kind of feedback that we strive for! It’s so nice to hear that  Roxy is so enthusiastic about delivering awesome service and we are so happy to have her on our team. We’ll be sure to show her the recognition she deserves and we look forward to keeping you impressed for years to come! 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor