HD
Hilda D
1 reviews | Active since Dec 2022
01 Jul 2025, 09:07
I needed information on my current policy and requested a copy
I needed information on my current policy and requested a copy. The agent was very professional and willing to assist. Before I ended the call my policy was in my mailbox. Thank you. I really thought this is going to be a long and stressful process. You handled it promptly and patiently.
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Replies (1)
Platinum Life's replyOfficial
01 Jul 2025, 10:04Dear Hilda,
Thank you so much for your wonderful feedback! We’re glad to hear that your request was handled promptly, professionally, and with patience. It’s always our goal to make the process as smooth and stress-free as possible, so we’re thrilled we could exceed your expectations.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you so much for your wonderful feedback! We’re glad to hear that your request was handled promptly, professionally, and with patience. It’s always our goal to make the process as smooth and stress-free as possible, so we’re thrilled we could exceed your expectations.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply01 Jul 2025, 10:04
Official
Dear Hilda,
Thank you so much for your wonderful feedback! We’re glad to hear that your request was handled promptly, professionally, and with patience. It’s always our goal to make the process as smooth and stress-free as possible, so we’re thrilled we could exceed your expectations.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you so much for your wonderful feedback! We’re glad to hear that your request was handled promptly, professionally, and with patience. It’s always our goal to make the process as smooth and stress-free as possible, so we’re thrilled we could exceed your expectations.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor