Cc
Chanel couchchanel.acc
1 reviews | Active since Mar 2026
28 Mar 2026, 07:01
I love their gifts and I love the whole idea of a cancer cover, its affordable
I love their gifts and I love the whole idea of a cancer cover, its affordable. What I don't like is how they get their leads and how they somehow trick some of our contacts into getting a policy without really understanding what they are getting themselves into. They need to do better with leads. Why can't one call to get the policy and why do they want ID numbers and bank details on the very first call? Strange.
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Replies (2)
Platinum Life's replyOfficial
28 Mar 2026, 07:08Receiving your feedback is always important to us and we want to ensure that each review is handled with the attention it deserves. Our team will provide a response as soon as possible.
Platinum Life Client Care Team
Platinum Life's reply28 Mar 2026, 07:08
Official
Receiving your feedback is always important to us and we want to ensure that each review is handled with the attention it deserves. Our team will provide a response as soon as possible.
Platinum Life Client Care Team
Platinum Life's replyOfficial
31 Mar 2026, 07:16Dear Chanel,
Please note that we did operate on a referral basis, where policyholders are invited to nominate friends or family members for a promotional gift. During this process, certain details may be collected and a few questions asked for market research purposes, as well as to help ensure that any policy offered, should the individual be contacted, is suited to their needs.
This is entirely optional, and our consultants are expected to clearly explain the purpose of collecting this information.
This is entirely optional, and our consultants are expected to clearly explain the purpose of collecting this information.
If you have any questions about this process, or if there’s anything else we can assist you with, you’re welcome to contact our Client Care team at any time.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply31 Mar 2026, 07:16
Official
Dear Chanel,
Please note that we did operate on a referral basis, where policyholders are invited to nominate friends or family members for a promotional gift. During this process, certain details may be collected and a few questions asked for market research purposes, as well as to help ensure that any policy offered, should the individual be contacted, is suited to their needs.
This is entirely optional, and our consultants are expected to clearly explain the purpose of collecting this information.
This is entirely optional, and our consultants are expected to clearly explain the purpose of collecting this information.
If you have any questions about this process, or if there’s anything else we can assist you with, you’re welcome to contact our Client Care team at any time.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor