mm
martinique.swanepoel martinique.swanepoel

1 reviews | Active since May 2016

23 Dec 2025, 18:38

I liked to give a fantastic 10/10 to Elnakarien Reinach for attending to my query in a friendly, efficient manner and for using my preferred method of communication

I liked to give a fantastic 10/10 to Elnakarien Reinach for attending to my query in a friendly, efficient manner and for using my preferred method of communication. She understood my need from the get-go and there was no need to re-explain my situation. Elnakarien is a superstar and a great ambassador for Platinum Life and definitely deserves all the accolades for her 5-star service!

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Replies (2)
Platinum Life
Platinum Life's reply23 Dec 2025, 18:48
Official
Receiving your feedback is always important to us and we want to ensure that each review is handled with the attention it deserves. Our team will provide a response as soon as possible. Platinum Life Client Care Team
Platinum Life
Platinum Life's reply24 Dec 2025, 08:51
Official
Dear Martinique, 

This is such a fantastic compliment and exactly the kind of feedback that we strive for! It’s so nice to hear that Elnakarien is so enthusiastic about delivering awesome service and we are so happy to have her on our team. We’ll be sure to show her the recognition she deserves and we look forward to keeping you impressed for years to come!  

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor