LM
LORRAINE M
1 reviews | Active since Jul 2017
15 Sept 2022, 09:01
I like it when I con...
I like it when I contact Platinum life that they always get back to me and give me options, but I wonder if they will be able to give one money back one day, not when I am 65, cause I don't know if I will live till the age of 65, with the life style of today, cause the lady says if I die, even if I did not claim, my family gets nothing from Platinum unless my husband continues to pay the premium I pay each month, and I started with my payment many many years ago, and I am glad that Platinum made this whatsapp available, it will be easy for me to communicate to them, cause I am not that clued up with technology
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Replies (1)Platinum Life's replyOfficial
15 Sept 2022, 12:06Dear Lorraine,
I am so glad that you are able to communicate with us on a platform that best suits you! Due to the high risk nature, there is no cash or surrender value on your policy, but you are welcome to contact our team for any assistance or more information regarding this matter
Thanks for the review and may we always keep you smiling
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I am so glad that you are able to communicate with us on a platform that best suits you! Due to the high risk nature, there is no cash or surrender value on your policy, but you are welcome to contact our team for any assistance or more information regarding this matter
Thanks for the review and may we always keep you smiling
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply15 Sept 2022, 12:06
Official
Dear Lorraine,
I am so glad that you are able to communicate with us on a platform that best suits you! Due to the high risk nature, there is no cash or surrender value on your policy, but you are welcome to contact our team for any assistance or more information regarding this matter
Thanks for the review and may we always keep you smiling
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I am so glad that you are able to communicate with us on a platform that best suits you! Due to the high risk nature, there is no cash or surrender value on your policy, but you are welcome to contact our team for any assistance or more information regarding this matter
Thanks for the review and may we always keep you smiling
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
