MM
Madelein M

1 reviews | Active since Jul 2023

11 Jul 2025, 16:11

I just want to send a shout-out to Shauna for her kind and understanding way she handled our conversation

I just want to send a shout-out to Shauna for her kind and understanding way she handled our conversation. At the end of the day, she helped me find a way to keep my policy and not let me lose any of my benefits that are important to me.

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Replies (1)
Platinum Life
Platinum Life's reply14 Jul 2025, 06:37
Official
Dear Madelein, 

This is such a fantastic compliment and exactly the kind of feedback that we strive for! It’s so nice to hear that  Shauna is so enthusiastic about delivering awesome service and we are so happy to have her on our team. We’ll be sure to show her the recognition she deserves and we look forward to keeping you impressed for years to come!  

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor