yL
yulinda L
1 reviews | Active since Feb 2020
25 Mar 2025, 10:28
I informed them I was unemployed and that is why I was struggling to pay my premium
I informed them I was unemployed and that is why I was struggling to pay my premium. They not only lowered the premium, but wrote off my arrears and gave me a grace month. The lady that contacted me was so kind and caring and understanding.
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Replies (1)
Platinum Life's replyOfficial
25 Mar 2025, 11:24Dear Yulinda,
Thank you so much for your amazing review. At Platinum Life, we take pride in giving outstanding service to every policy holder and we're overjoyed to receive your compliments and appreciation. Our team will always go above and beyond to help
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you so much for your amazing review. At Platinum Life, we take pride in giving outstanding service to every policy holder and we're overjoyed to receive your compliments and appreciation. Our team will always go above and beyond to help
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply25 Mar 2025, 11:24
Official
Dear Yulinda,
Thank you so much for your amazing review. At Platinum Life, we take pride in giving outstanding service to every policy holder and we're overjoyed to receive your compliments and appreciation. Our team will always go above and beyond to help
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you so much for your amazing review. At Platinum Life, we take pride in giving outstanding service to every policy holder and we're overjoyed to receive your compliments and appreciation. Our team will always go above and beyond to help
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor