TT
Tracy T
1 reviews | Active since Aug 2025
05 Aug 2025, 10:52
i have recently been diagnosed with a agressive breast cancer and started my chemo quickly
i have recently been diagnosed with a agressive breast cancer and started my chemo quickly. I phoned Platinum to enquire about my cancer pilicy and was super amazed by their helpfull staff. my claims adjuster was Shanie de bruyn who went out of her way to assist with my claim she even contacted the needed people when i was having chemo and not able to do it myself for info still outstanding. she has been nothing but warm and sincere. weldone Platinum for the qaulity people you employ
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Platinum Life's replyOfficial
05 Aug 2025, 11:02Dear Tracy,
Thank you so much for your touching message and for taking the time to share your experience during such a challenging time. We’re truly sorry to hear about your diagnosis, and we’re wishing you strength, healing, and support every step of the way.
Thank you so much for your touching message and for taking the time to share your experience during such a challenging time. We’re truly sorry to hear about your diagnosis, and we’re wishing you strength, healing, and support every step of the way.
It means the world to us to hear that Shandri was able to assist you with such warmth, sincerity, and dedication. We’re incredibly proud to have her as part of our team. Your kind words are a reflection of the care we strive to provide every day, and we’ll be sure to pass your appreciation on to her.
We look forward to assisting you in future and appreciate and value you as a client.
Kind Regards,
Chrysanthea Chetty
Client Care Consultant
Chrysanthea Chetty
Client Care Consultant
Platinum Life's reply05 Aug 2025, 11:02
Official
Dear Tracy,
Thank you so much for your touching message and for taking the time to share your experience during such a challenging time. We’re truly sorry to hear about your diagnosis, and we’re wishing you strength, healing, and support every step of the way.
Thank you so much for your touching message and for taking the time to share your experience during such a challenging time. We’re truly sorry to hear about your diagnosis, and we’re wishing you strength, healing, and support every step of the way.
It means the world to us to hear that Shandri was able to assist you with such warmth, sincerity, and dedication. We’re incredibly proud to have her as part of our team. Your kind words are a reflection of the care we strive to provide every day, and we’ll be sure to pass your appreciation on to her.
We look forward to assisting you in future and appreciate and value you as a client.
Kind Regards,
Chrysanthea Chetty
Client Care Consultant
Chrysanthea Chetty
Client Care Consultant