I have realized that...

Dear Elizabeth, 

I have received your review and would like to provide some information regarding this matter. 

Please note that your premium and policy will never increase without your consent. You might be contacted for optional upgrades and there is a yearly inflation, but an SMS will be sent out as a reminder for this. 

Thanks for speaking to our team and allowing them to assist and adjust your premium to best suit your needs 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor