LL
Louisa L
1 reviews | Active since Oct 2023
09 Oct 2023, 09:03
I have not received ...
I have not received my cash back yet
Helpful (0)
Replies (1)0
Replies (1)
Platinum Life's replyOfficial
09 Oct 2023, 09:18Dear Louisa,
I have received your review and have looked into this matter on my side.
Kindly note that a refund has been arranged for your September premium as discussed with our team. We need to await confirmation from the bank, but the money will be paid on the 16th of September 2023. You can also send through a bank statement showing the successful receipt of the premium in order to arrange a quicker refund.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your review and have looked into this matter on my side.
Kindly note that a refund has been arranged for your September premium as discussed with our team. We need to await confirmation from the bank, but the money will be paid on the 16th of September 2023. You can also send through a bank statement showing the successful receipt of the premium in order to arrange a quicker refund.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply09 Oct 2023, 09:18
Official
Dear Louisa,
I have received your review and have looked into this matter on my side.
Kindly note that a refund has been arranged for your September premium as discussed with our team. We need to await confirmation from the bank, but the money will be paid on the 16th of September 2023. You can also send through a bank statement showing the successful receipt of the premium in order to arrange a quicker refund.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your review and have looked into this matter on my side.
Kindly note that a refund has been arranged for your September premium as discussed with our team. We need to await confirmation from the bank, but the money will be paid on the 16th of September 2023. You can also send through a bank statement showing the successful receipt of the premium in order to arrange a quicker refund.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor