JJ
Johan J
1 reviews | Active since Jan 2023
30 Jan 2023, 11:10
I have never receive...
I have never received my gift first of all and the their was a promises made to me if I give 75 of my men's contact nr I will receive a R1000 voucher and this is only empty promises from platinum life insurance company
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Platinum Life's replyOfficial
30 Jan 2023, 11:34Dear Johan,
I have received your review and have followed up on my side.
Kindly note that you were nominated for a promotional gift and contacted on the 21st of September 2022. An SMS with a link to choose one of 3 gifts was sent out in October and November 2022, but nothing was redeemed. I will resend the SMS and also confirm the SMS wording below.
You were contacted for referrals on the 26th of January 2023. You do qualify for the R1000 voucher and this is sent out via SMS within 2 weeks from when you are contacted, so you are still set to receive it
Please advise if there is anything else I can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your review and have followed up on my side.
Kindly note that you were nominated for a promotional gift and contacted on the 21st of September 2022. An SMS with a link to choose one of 3 gifts was sent out in October and November 2022, but nothing was redeemed. I will resend the SMS and also confirm the SMS wording below.
You were contacted for referrals on the 26th of January 2023. You do qualify for the R1000 voucher and this is sent out via SMS within 2 weeks from when you are contacted, so you are still set to receive it
Please advise if there is anything else I can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply30 Jan 2023, 11:34
Official
Dear Johan,
I have received your review and have followed up on my side.
Kindly note that you were nominated for a promotional gift and contacted on the 21st of September 2022. An SMS with a link to choose one of 3 gifts was sent out in October and November 2022, but nothing was redeemed. I will resend the SMS and also confirm the SMS wording below.
You were contacted for referrals on the 26th of January 2023. You do qualify for the R1000 voucher and this is sent out via SMS within 2 weeks from when you are contacted, so you are still set to receive it
Please advise if there is anything else I can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your review and have followed up on my side.
Kindly note that you were nominated for a promotional gift and contacted on the 21st of September 2022. An SMS with a link to choose one of 3 gifts was sent out in October and November 2022, but nothing was redeemed. I will resend the SMS and also confirm the SMS wording below.
You were contacted for referrals on the 26th of January 2023. You do qualify for the R1000 voucher and this is sent out via SMS within 2 weeks from when you are contacted, so you are still set to receive it
Please advise if there is anything else I can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor