A
Angela

1 reviews | Active since May 2024

14 May 2024, 10:55

I have canceled my p...

I have canceled my policy for the second time I do not work on my first cancelation I got 2 separate phonecalls which however the terms used in speaking are totally confusing it's a matter of I can't afford it I want it canceled I also did not claim any gift to the value of ***rand so I phoned and canceled again and hope that 30 may 2024 platinum life doesn't debit order my bank account as i am unemployed, I know all calls are recorded and hope this has been canceled finally thank you

0
Replies (1)
Platinum Life
Platinum Life's reply14 May 2024, 13:10
Official
Dear Angela, 

I have received your review and have looked into this matter on our side. 

As per your conversation with our team last week, please note that the policy has been cancelled as requested and all premiums have been stopped with immediate effect. 

Please do not hesitate to contact us if there is anything we can assist with 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor