I have called Platinum last week to cancell as i am retiring end of this month due to my work letting me go

Dear Beverley, 

I have received your review and would like to provide some feedback regarding this matter. 

As soon as your cancellation request is received, all premiums are stopped with immediate effect. Our cancellation team does contact you within a week at most and this is advised to ensure that you are aware of the next step in your cancellation process

I can confirm that a consultant contacted you today to assist. 

Please do not hesitate to contact us if there is anything we can assist with 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor