kS
kellie S
1 reviews | Active since Nov 2015
19 Aug 2025, 09:04
I have been with platinum life for over 10 years
I have been with platinum life for over 10 years. My premium increases every year and I couldn't afford it any longer. The consultant I spoke to was so kind and understanding, she assisted me in reducing my premium so that I wouldn't lose my benefits.
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Platinum Life's replyOfficial
19 Aug 2025, 11:26Dear Kellie,
Thank you for sharing your experience. We understand how challenging premium increases can be, and we're so pleased to hear that our consultant was able to support you with care and understanding. It's great to know she helped you find a solution that allowed you to keep your benefits while easing the financial pressure. Your feedback means a lot to us, and we're always here to help when you need us.
Thank you for sharing your experience. We understand how challenging premium increases can be, and we're so pleased to hear that our consultant was able to support you with care and understanding. It's great to know she helped you find a solution that allowed you to keep your benefits while easing the financial pressure. Your feedback means a lot to us, and we're always here to help when you need us.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply19 Aug 2025, 11:26
Official
Dear Kellie,
Thank you for sharing your experience. We understand how challenging premium increases can be, and we're so pleased to hear that our consultant was able to support you with care and understanding. It's great to know she helped you find a solution that allowed you to keep your benefits while easing the financial pressure. Your feedback means a lot to us, and we're always here to help when you need us.
Thank you for sharing your experience. We understand how challenging premium increases can be, and we're so pleased to hear that our consultant was able to support you with care and understanding. It's great to know she helped you find a solution that allowed you to keep your benefits while easing the financial pressure. Your feedback means a lot to us, and we're always here to help when you need us.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor