JB
Janita B

1 reviews | Active since Aug 2026

28 Aug 2026, 22:04

I have been with Platinum Life for many years and because of financial reasons could not carry on with the policy and then would have lost every payment that I ever made

I have been with Platinum Life for many years and because of financial reasons could not carry on with the policy and then would have lost every payment that I ever made. The kind consultant advised me to take the choice to rather pay less for 3 months and then try again to pay the full amount. Thank you for good advice and taking care.

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Replies (2)
Platinum Life
Platinum Life's reply28 Aug 2026, 22:16
Official
Receiving your feedback is always important to us and we want to ensure that each review is handled with the attention it deserves. Our team will provide a response as soon as possible. Platinum Life Client Care Team
Platinum Life
Platinum Life's reply03 Sept 2026, 09:59
Official
Dear Janita, 

Thank you so much for your wonderful feedback! We truly appreciate you taking the time to share your experience with Platinum Life. It means the world to us to know that our team was able to provide you with the friendly, professional, and efficient service you deserve. 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor