AM
Adele M

1 reviews | Active since May 2019

30 Jan 2025, 19:49

I have been with Platinum Life for many of years

I have been with Platinum Life for many of years. Threw my joutney with them my Mother and best friend got diagnosed with breast cancer. We submitted the claims which obviously they requested a few documents. We did not even submit everything yet and there was a knock on the door. They have send a parcel with Woolworths pyjamas, slippers, goodies you name it and it was there. The claim was handled very professionaly and paid out very quick. The best of the whole experience was the concern they had for my Mother and My Friend. My Friend unfortunately passed on , but my mother is healthy and going strong. I will always recommend Platinum Life.

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Replies (1)
Platinum Life
Platinum Life's reply31 Jan 2025, 07:40
Official
Dear Adele, 

Thanks for sharing your experience with our team and the claims journey. I am so glad that we could support and assist during that trying time and bring some joy. We wish you and your mother all the best and may we always keep a smile on your face 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor