I have been unemployed for over 8 months, I was in no position to pay my premium's, but they accommodated me by reducing it until I can find another job

I have been unemployed for over 8 months, I was in no position to pay my premium's, but they accommodated me by reducing it until I can find another job. the consultant that called me was most understanding and very compassionate and she was patient , she listens to me .