I have been through a very difficult year and when corresponding with Platinum Life (Roxanne Du Plessis) they renegotiated my premium and accepted cover as of December 2025 which has been such a relief

Item: Platinum Life
Rating: 5
Author: Jackie B

I have been through a very difficult year and when corresponding with Platinum Life (Roxanne Du Plessis) they renegotiated my premium and accepted cover as of December 2025 which has been such a relief. They correspond with promptness and kindness and I am so grateful for this. Roxanne was nothing short of exceptional. Many thanks and kind regards

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Replies (1)

Platinum Life's replyOfficial

20 Nov 2025, 11:10

Dear Jackie,

Thank you for sharing your experience. We’re truly glad that Roxanne Du Plessis was able to assist you in renegotiating your premium and providing the coverage you needed. It’s wonderful to hear that our team could offer prompt, kind, and exceptional service during a challenging time. Your kind words mean a great deal to us, and we’re grateful for your trust in Platinum Life.

We look forward to assisting you in future and appreciate and value you as a client.

Kind Regards,
Chrysanthea Chetty
Client Care Consultant

Platinum Life's reply20 Nov 2025, 11:10

Official

Dear Jackie,

Kind Regards,
Chrysanthea Chetty
Client Care Consultant