AL
Alison L
1 reviews | Active since Jul 2019
01 Aug 2022, 23:58
I have been experiencing financial constraints and was thinking of cancelling my policy due to affordability
I have been experiencing financial constraints and was thinking of cancelling my policy due to affordability. Platinum Life allowed me to take a small break in cover and reduce my premiums (and benefits) so that I would not loose my cash back benefits. I received a call back within a day after my e-mail. The lady who assisted me was very helpful in coming to a solution. I felt I was treated kindly and Platinum Life was prepared to assist me to find a solution.
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Replies (1)Platinum Life's replyOfficial
02 Aug 2022, 08:34Dear Alison,
Thank you for your sincere compliment! We are extremely proud that our team assisted you in a manner that was efficient and professional to ensure that your policy best suits your needs. We aim to leave a big smile on all our clients face, just as you have with this wonderful message!
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you for your sincere compliment! We are extremely proud that our team assisted you in a manner that was efficient and professional to ensure that your policy best suits your needs. We aim to leave a big smile on all our clients face, just as you have with this wonderful message!
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply02 Aug 2022, 08:34
Official
Dear Alison,
Thank you for your sincere compliment! We are extremely proud that our team assisted you in a manner that was efficient and professional to ensure that your policy best suits your needs. We aim to leave a big smile on all our clients face, just as you have with this wonderful message!
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you for your sincere compliment! We are extremely proud that our team assisted you in a manner that was efficient and professional to ensure that your policy best suits your needs. We aim to leave a big smile on all our clients face, just as you have with this wonderful message!
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
