Kk
Karina karina.bergsma

1 reviews | Active since Jun 2025

12 Jun 2025, 16:27

I have been a member for more than 10 years and in the bad times, they were always sympathetic to my situation and willing to accommodate my needs

I have been a member for more than 10 years and in the bad times, they were always sympathetic to my situation and willing to accommodate my needs. I dealt with Carla and she is quick to respond and helping with friendlyness and speed.

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Replies (1)
Platinum Life
Platinum Life's reply13 Jun 2025, 08:11
Official
Dear Karina, 

Thank you for your loyalty and for being part of our community for so long. We truly appreciate your continued trust in us.
We’re so pleased to hear that Carla was able to support you with kindness and efficiency during challenging times. Your feedback is a wonderful reminder of the importance of empathy and responsiveness in everything we do.

We'll make sure to share your kind words with Carla and the team. We're always here for you.

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor