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Donovan D

1 reviews | Active since Oct 2023

16 Sept 2024, 09:36

I have a policy with Platinum Life and the premium increases were just getting to much as both my wife and I are now on pension

I have a policy with Platinum Life and the premium increases were just getting to much as both my wife and I are now on pension. There is still 3 years left to pay on the policy and to cancel it now would mean I would lose all my benefits. Riona was very understanding and was able to offer me a reduced premium which would reduce my benefits but not forfeit the entire policy

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Replies (1)
Platinum Life
Platinum Life's reply16 Sept 2024, 10:57
Official
Dear Donovan, 

Thank you for your sincere compliment! We are extremely proud that Riona assisted you in a manner that was efficient and professional. We aim to leave a big smile on all our clients face, just as you have with this wonderful message! 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor