I had to change my debit order date and was helped by Samantha Barnard, who was perfectly friendly and professional and very efficient

I had to change my debit order date and was helped by Samantha Barnard, who was perfectly friendly and professional and very efficient. Overall, their service is friendly and the only reason that I am giving 4 stars is because their increase was so steep. (I know it is a bit petty, but economically it is also not easy days)