ES
Esme S
1 reviews | Active since Oct 2024
22 Dec 2025, 22:32
I had to change my adress and banking deatails on my Platinum life policy
I had to change my adress and banking deatails on my Platinum life policy. My email was answered quickly and with friendly assistance and no trouble all the nessasary chances were done and a new policy with all the correct details were send back to me. Thank you for the assistance.
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Replies (2)
Platinum Life's replyOfficial
22 Dec 2025, 22:43Receiving your feedback is always important to us and we want to ensure that each review is handled with the attention it deserves. Our team will provide a response as soon as possible.
Platinum Life Client Care Team
Platinum Life's reply22 Dec 2025, 22:43
Official
Receiving your feedback is always important to us and we want to ensure that each review is handled with the attention it deserves. Our team will provide a response as soon as possible.
Platinum Life Client Care Team
Platinum Life's replyOfficial
23 Dec 2025, 08:38Dear Esme,
Thank you for your kind feedback. We’re pleased to hear that your request was handled quickly and efficiently, and that our team provided friendly assistance throughout the process. We appreciate you taking the time to share your experience and are happy to have been able to assist you.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you for your kind feedback. We’re pleased to hear that your request was handled quickly and efficiently, and that our team provided friendly assistance throughout the process. We appreciate you taking the time to share your experience and are happy to have been able to assist you.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply23 Dec 2025, 08:38
Official
Dear Esme,
Thank you for your kind feedback. We’re pleased to hear that your request was handled quickly and efficiently, and that our team provided friendly assistance throughout the process. We appreciate you taking the time to share your experience and are happy to have been able to assist you.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you for your kind feedback. We’re pleased to hear that your request was handled quickly and efficiently, and that our team provided friendly assistance throughout the process. We appreciate you taking the time to share your experience and are happy to have been able to assist you.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor