C
Charlene
1 reviews | Active since Feb 2026
27 Feb 2026, 18:47
I had to adjust my policy
I had to adjust my policy . First I was told it would take 3-4 days to resolve my case,but after explaining my situation to the person that first answered the phone Etherisa called me back within a few hours and we could sort out everything. Thank you for understanding and your swift response.
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Replies (2)
Platinum Life's replyOfficial
27 Feb 2026, 18:55Receiving your feedback is always important to us and we want to ensure that each review is handled with the attention it deserves. Our team will provide a response as soon as possible.
Platinum Life Client Care Team
Platinum Life's reply27 Feb 2026, 18:55
Official
Receiving your feedback is always important to us and we want to ensure that each review is handled with the attention it deserves. Our team will provide a response as soon as possible.
Platinum Life Client Care Team
Platinum Life's replyOfficial
02 Mar 2026, 08:35Dear Charlene,
Thank you so much for your amazing review. At Platinum Life, we take pride in giving outstanding service to every policy holder and we're overjoyed to receive your compliments and appreciation. Ethresia is a very valued member on our team and will always go above and beyond to help.
Kind Regards
Simone VenterClient Relationship Specialist & Client Care Supervisor
Thank you so much for your amazing review. At Platinum Life, we take pride in giving outstanding service to every policy holder and we're overjoyed to receive your compliments and appreciation. Ethresia is a very valued member on our team and will always go above and beyond to help.
Kind Regards
Simone VenterClient Relationship Specialist & Client Care Supervisor
Platinum Life's reply02 Mar 2026, 08:35
Official
Dear Charlene,
Thank you so much for your amazing review. At Platinum Life, we take pride in giving outstanding service to every policy holder and we're overjoyed to receive your compliments and appreciation. Ethresia is a very valued member on our team and will always go above and beyond to help.
Kind Regards
Simone VenterClient Relationship Specialist & Client Care Supervisor
Thank you so much for your amazing review. At Platinum Life, we take pride in giving outstanding service to every policy holder and we're overjoyed to receive your compliments and appreciation. Ethresia is a very valued member on our team and will always go above and beyond to help.
Kind Regards
Simone VenterClient Relationship Specialist & Client Care Supervisor