I had taking out a policy with Platinum Life years back

I had taking out a policy with Platinum Life years back. Ia currently a pensioner and my son was going through my debits and noticed a platinum life debit order. I phoned in and hardly had any information for the security questions but Roxanne Graham was brilliant in assisting me and helping me through the year I got the policy which refreshed my memory on which place I worked for at that time and which email address and contact details I used.