KHb
Kathleen Harvey brigid.m

1 reviews | Active since Dec 2023

05 Dec 2023, 16:19

I had overseas contact details to give to Platinum Life to keep them updated and also needed to see my insurance contract, as I'm working overseas presently

I had overseas contact details to give to Platinum Life to keep them updated and also needed to see my insurance contract, as I'm working overseas presently. Alisha Narainsamy passed my query very promptly on to the right department, and within a day Roxanne Elson Platinum Life Client Care Consultant - Email Division, had responded with the attached contract, having added my new details. Her email was very friendly, informative and attentive and I would like to recommend her for a 5 star rating for her service.

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Replies (1)
Platinum Life
Platinum Life's reply05 Dec 2023, 16:27
Official
Dear Kathleen, 

We are delighted to receive such a wonderful compliment. Your thoughts and experiences are important to us and we are especially pleased when the feedback is positive. We will be sure to share it with Roxanne and the rest of the team.  

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor