MT
Michelle T

1 reviews | Active since May 2020

09 Jan 2024, 10:33

I had emailed Platinum Life cause I had upgraded my policy but then after the deduction in December 2023 I soon realised I wouldn't be able to afford it

I had emailed Platinum Life cause I had upgraded my policy but then after the deduction in December 2023 I soon realised I wouldn't be able to afford it. I emailed to either lower my premium or to cancel my policy were RoxxaneG emailed me and gave me some options. I could then weigh everything up and make a reasonable decision. I would recommend Platinum Life to anyone cause all my dealings with them have always been ex excellent.

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Replies (1)
Platinum Life
Platinum Life's reply09 Jan 2024, 10:43
Official
Dear Michelle,

We just love your feedback for Roxanne and we are so proud of her for making sure that things were done your way! Thanks for showing recognition where it is due and for the great feedback - we will be sure to pass your message on to her. 

Kind Regards 

Simone Venter
Client Relationship Specialist & Client Care Supervisor