EM
Eunice M

1 reviews | Active since Jan 2021

29 Sept 2025, 09:52

I had an issye with ...

I had an issye with a debit order that was authorised without my approval, calked to complain, spoke to Samantha, asked her to call me back, she did that and explain alot of the questions that i had, thereby resolving my issues and sending me my policy documents that i have been requesting for a long time

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Replies (1)
Platinum Life
Platinum Life's reply29 Sept 2025, 10:27
Official
Dear Eunice, 

Thank you for your feedback and sharing your experience with us! We’re glad Samantha could address your concerns, clarify your questions, and provide your policy documents. 

Kind Regards
Simone VenterClient Relationship Specialist & Client Care Supervisor