I had an issue with my account and I sent them a email asking them to debit on the next date and I got a response that their will do it

Dear Kaamilah, 

This is such a fantastic compliment and exactly the kind of feedback that we strive for! It’s so nice to hear that Miche is so enthusiastic about delivering awesome service and we are so happy to have her on our team. We’ll be sure to show her the recognition she deserves and we look forward to keeping you impressed for years to come!  

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor