CH
Charlene H
1 reviews | Active since Jan 2019
13 May 2026, 13:42
I had an issue regarding the upgrade of my policy
I had an issue regarding the upgrade of my policy. I received a quick response to my query and very friendly and helpful service from the consultant Jasmin
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Replies (2)
Platinum Life's replyOfficial
13 May 2026, 14:24Receiving your feedback is always important to us and we want to ensure that each review is handled with the attention it deserves. Our team will provide a response as soon as possible.
Platinum Life Client Care Team
Platinum Life's reply13 May 2026, 14:24
Official
Receiving your feedback is always important to us and we want to ensure that each review is handled with the attention it deserves. Our team will provide a response as soon as possible.
Platinum Life Client Care Team
Platinum Life's replyOfficial
14 May 2026, 06:14Dear Charlene,
It’s so nice to hear that things were done your way. Thanks for taking the time to share your positive experience with us and for showing Jasmin the recognition she deserves. We’ll be sure to do the same
It’s so nice to hear that things were done your way. Thanks for taking the time to share your positive experience with us and for showing Jasmin the recognition she deserves. We’ll be sure to do the same
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply14 May 2026, 06:14
Official
Dear Charlene,
It’s so nice to hear that things were done your way. Thanks for taking the time to share your positive experience with us and for showing Jasmin the recognition she deserves. We’ll be sure to do the same
It’s so nice to hear that things were done your way. Thanks for taking the time to share your positive experience with us and for showing Jasmin the recognition she deserves. We’ll be sure to do the same
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor