FF
Fatima F

1 reviews | Active since Sept 2023

28 Sept 2023, 10:40

I had a *****ulent transaction happen on my bank account and my account had been frozen

I had a *****ulent transaction happen on my bank account and my account had been frozen. I contacted Platinum Life immediately because I have a cancer cover plan with them for over 5 years . Miche Holworthy got back to me just now to say that all is sorted and that my details have been updated and I still have cover and my next debit deduction will happen on the correct bank account as of next month. I am really happy with Platinum Life and they always keep in contact with me to find out how I am doing healthwise and will always advise different affiliated companies that offer discounts for goods and services tailored to my health needs. Together with Platinum Life, their affiliates and my doctors, I am really doing very well, Alhamdulillah.

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Replies (1)
Platinum Life
Platinum Life's reply28 Sept 2023, 11:28
Official
Dear Fatima, 

This is such a fantastic compliment and exactly the kind of feedback that we strive for! It’s so nice to hear that  Miche is so enthusiastic about delivering awesome service and we are so happy to have her on our team. We’ll be sure to show her the recognition she deserves and we look forward to keeping you impressed for years to come!  

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor