B
Bongiwe
1 reviews | Active since Jul 2025
11 Jul 2025, 09:27
I had a query with m...
I had a query with my premiums ,sent an email was assisted same day ,and I further received a call from one of the agents who assisted me
Helpful (0)
Replies (1)0
Replies (1)
Platinum Life's replyOfficial
11 Jul 2025, 10:06Dear Bongiwe,
Thank you for your feedback! We're so pleased to hear that your query was handled promptly and that our team was able to assist you both via email and over the phone. Providing efficient and helpful service is something we take pride in, and we're glad we could support you when you needed it.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you for your feedback! We're so pleased to hear that your query was handled promptly and that our team was able to assist you both via email and over the phone. Providing efficient and helpful service is something we take pride in, and we're glad we could support you when you needed it.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply11 Jul 2025, 10:06
Official
Dear Bongiwe,
Thank you for your feedback! We're so pleased to hear that your query was handled promptly and that our team was able to assist you both via email and over the phone. Providing efficient and helpful service is something we take pride in, and we're glad we could support you when you needed it.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you for your feedback! We're so pleased to hear that your query was handled promptly and that our team was able to assist you both via email and over the phone. Providing efficient and helpful service is something we take pride in, and we're glad we could support you when you needed it.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor