I had a query regarding one of my policies and when I phoned to make enquiries about it,I was assisted in a very friendly, professional manner by Samantha

I had a query regarding one of my policies and when I phoned to make enquiries about it,I was assisted in a very friendly, professional manner by Samantha. I unfortunately did not get her surname but I presume she must be at head office or at a call centre of some sort where they deal with customer queries.5/5 to Samantha for her prompt and efficient service.